How to edit the Welcome message of your Tandora Knowledge Base?

Oct 13, 2021 | Views: 3

Welcome message is the opening message displayed on the Tandora Knowledge Base above the search box.

It can be customised based on your use case.

To edit the welcome message of your Tandora Knowledge Base, follow the below steps:

  • Navigate to the 'Manage' section on the left pane of your home screen.
  • Click 'General Settings' in the drop down menu.

  • Under the 'Welcome message' field, you can edit the text that you'd like to see in the welcome message of your Tandora Knowledge Base account.
  • By default the welcome message would be displayed as 'How can we help you?'

  • Also in the field below that you can edit the 'Search box hint' in correspondance with the above welcome message.
  • After making the above changes, you can scroll down and click on 'Submit' button to have the above changes reflected on your account.

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